Shipping Policy
Where we ship
We ship to 49 states and Washington, D.C. State law does not allow us to ship wine to Utah.
Age and signature
You must be 21 or older to order wine. An adult 21 or older must show valid ID and sign for every wine delivery. Carriers cannot leave wine at the door. If no one is home, the carrier will try again or hold the package at a nearby location for pickup.
Shipping costs
Shipping is calculated at checkout based on the number of bottles and the destination.
Wine club members save on shipping:
- French Quarter Fest: 20% off shipping
- Jazz Fest: 20% off shipping on up to 5 bottles, free shipping on 6 or more
- Mardi Gras: free shipping on all orders
Processing time
Orders ship within 2–3 business days via FedEx. You’ll receive tracking information by email when your order ships.
Weather holds
Wine can be damaged by extreme heat or cold. When temperatures along the route are too extreme, we may hold your order until conditions improve, and we’ll let you know if we do. Ground shipping is generally not available during the summer months due to heat. If you’d prefer expedited shipping to get it there sooner, contact us.
Local pickup
Prefer to pick up? Select Pickup at checkout and we’ll contact you to arrange a time.
Damaged or lost shipments
If your wine arrives damaged, please take a photo and contact us within 7 days at info@secondlinewines.com or 707.320.9700, and we’ll make it right.
Refused or returned packages
If a package is returned to us because it couldn’t be delivered or was refused, we’ll refund the wine minus original and return shipping costs or: reship at your cost.
Holiday orders
To receive your order by December 24, please order by December 15th.
Questions? Email info@secondlinewines.com or call 707.320.9700.